Shipping Policy
At Corvenia, we aim to provide reliable and efficient shipping for all orders.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during holidays, promotions, or high-demand periods.
2. Shipping Times
Estimated delivery times vary depending on your location and shipping method.
Typical shipping times:
- Domestic shipping: 3–7 business days
- International shipping: 7–21 business days
Please note that delivery times are estimates and not guaranteed.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- destination
- package weight
- selected shipping method
Free shipping promotions may be offered on eligible orders.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number by email to monitor your shipment.
5. International Shipping
Corvenia ships to selected countries worldwide.
Customers are responsible for:
- customs duties
- import taxes
- additional local fees required by their country
6. Delayed or Lost Packages
Corvenia is not responsible for delays caused by:
- customs clearance
- weather conditions
- carrier disruptions
- incorrect shipping information provided by the customer
If your package appears lost, please contact us and we will assist you.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
Corvenia is not responsible for orders shipped to incorrect addresses provided at checkout.
8. Damaged Packages
If your package arrives damaged, please contact us immediately with photos of:
- the package
- the shipping label
- the damaged item
9. Contact Us
For shipping questions or support:
Email: contact@corvenia.com